Returns & Exchanges
At Pastest, we want you to be completely satisfied with your purchase. If your new fashion items aren't quite right, you can return or exchange them within 30 days of delivery in their original, unworn condition with tags attached.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Carefully place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact and undamaged.
- 3.Attach Shipping Label
Download and print your prepaid return shipping label from the portal and securely affix it to the outside of your package.
- 4.Drop Off and Track
Hand your package to the designated courier service and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.